FREE DELIVERY on all orders placed £99.00 and over (UK Mainland). Goods can also be collected from our Leeds showroom once you have been notified the item is ready for collection.
- Delivery charges for orders under £99.00 will be £5.99 (UK Mainland) for standard delivery.
- For delivery charges outside UK Mainland, a quotation will be sent via e-mail.
- Goods are usually available for despatch within 3 working days of completion of order providing the product(s) are in stock with the supplier. If the goods are not in stock, you will be contacted within 1 working day to advise the estimated time of arrival (ETA). You can either wait for them to arrive, have a full refund or reselect.
- Collect from store orders should usually be ready within 2-4 working days of completion of order providing the product(s) are in stock with the supplier. If the goods are not in stock, you will be contacted within 1 working day to advise the estimated time of arrival (ETA). You can either wait for them to arrive, have a full refund or reselect.
- Standard delivery is usually 2-4 days from placing the order.
- Express delivery will be 1-2 days delivery providing the order is placed before 1pm.
- Deliveries usually take place Monday - Friday (excluding bank holiday's) and a delivery timeslot is usually given on the delivery day. Weekend deliveries sometimes can be requested however a surcharge will apply if it can be arranged.
We ask that all products are thoroughly inspected on delivery and any breakages or shortages are reported to us within 48 hours of delivery via email; leeds@exclusivelightingltd.co.uk
We do not recommend arranging an electrician before the goods have arrived with you. We cannot be held responsible for any charges you may incur as a result of the product not arriving on time
We try and be as kind as we can to the environment and try to re-use boxes and packaging as much as possible to reduce waste and emissions.